Kontak Recruitment Ongoing Job Vacancy – Apply Now!

As the IT Specialist (Business Services) you will form part of the Regional IT Operations and Services Client delivery team. You will be responsible for engaging with businesses and customers, accountable for the demand, the supply as well as the deployment client facing IT solutions delivered to the regional business partners and customers. Act as the overall IT representative towards the business sales functions in coordination with the integration team.

Experience in a fast-paced logistics/supply chain environment and web services is required.

Job Title: IT Specialist (Business Services) (JB2316)
Location: Kempton Park
Duration: Permanent

Job Summary:
Duties & Responsibilities:
Duties and Responsibilities:
Engage with business and customers, accountable for the demand, the supply as well as the deployment client facing IT solutions delivered to the regional business partners and customers
Act as the overall IT representative towards the business sales functions in coordination with the integration team
The position covers global, regional, and local integrations, customer systems solutions, innovation, and all steps of the development life cycle
Ensure fast and on time flow of development and information between all stakeholders
Participate in managing regional projects pipeline, prioritization of projects and related SLAs for customer system solutions
Responsible for defining and building cross-functional frameworks, processes and business relationship required for an efficient IT demand and supply management
Participate in priority setting and negotiating mutually acceptable solutions where conflicts arise. Represent IT and ensure compliance of IT standards with external engagements (new business take on)
Establish IT relationships with the client facing Company staff to ensure IT product strategy is enforced
Evaluation and signoff of final IT product/solution delivery to ensure alignment between business requirements, solutions design, and final product delivery
Responsible for business analysis, and translation of business requirements into demand. Responsible for the management and coordination of the complete IT project lifecycle for customer application projects in particular: Solution design, configuration and/or development, implementation, documentation, UAT, SIT, training, and sign-off
Collaborate and coordinate information and projects within high performing teams
Contribute to set overall direction and processes for the teams and measure achievement against these, provide appropriate coaching, training, and other development needs
System – Customer Integration Account Management
Assist Business to ensure Delivery and Implementation with Customer
Present, Train, Deploy, Hypercare, followed by continues Support to Customer and Business
Assist Sales Department in presenting the Optimal Solutions to Customers (sell what we have)
Ensure Business Case is completed and aligned to sign-up for correct deliveries
System – Customer Integration Specifications
Assist Sales Department presenting the Optimal Solutions to Customers (sell what we have)
Ensure Business Case is completed and aligned to sign-up for correct deliveries
System – Customer Integration Supporter
Ensure that Customer Solutions are managed, developed, and collaborated between Customer and IT/Business UAT/OAT is completed and Solution approved by Customer and Business

Desired Experience & Qualification:
Minimum Requirements:
Matric Tertiary Qualifications
Added Advantage – Business Related Computer Literacy Level
Advanced Additional Computer Skills: JIRA Experience in Supply Chain Management, Contract Logistics, and/or Warehouse Management
Minimum of 5 years’ experience in a client facing role
Excellent ability to interact with multiple resources across multiple teams and multiple projects running concurrently
Excellent communication skills to enable close collaboration with the Customer, Business, and IT
Good knowledge, understanding and application of SDLC
Driver’s license, own vehicle, ability, and willingness to work long hours when needed
Interpersonal Communication and Language Skills (Listening to Others, Speaking to Others, Professional Technical Writing) People and Relationship Management Skills (Demonstrating Teamwork, Sensitivity to Others)
Change Management Skills (Learning Agility, Adapt to Change)
Personal Motivation (Demonstrating Enthusiasm and Energy, Drive to Achieve Goals)
Quality and Service Skills and Orientation (Valuing Quality, Focusing on Details)
Self-Management Skills (Dealing with Stress, Maintaining Composure, Professionalism)
Work Orientation (Behave with Integrity, Being Dependable, Honouring Commitments)

Package & Remuneration:
Kempton Park
Market related salary

To Apply:

Click Here!

Application Deadline: 23 September 2022