Posted on :
10 Nov, 2021
10 Nov, 2021
The incumbent will be responsible for overseeing the smooth day-to-day operations at the branch, ensuring quality operations related to sales, approval and disbursement of loans.
Job Title: Branch Manager
Location: Kilifi, Coast, Kenya; Mombasa, Coast, Kenya; Kikuyu, Kiambu, Kenya; Thika, Kiambu, Kenya; Kitui, Kitui, Kenya; Ol Kalou, Nyandarua, Kenya
Reference #: REF#BM#202111
Contract Type: Permanent
Salary: Market Related
1.Formulates and aligns the branch business strategy to the Country’s strategic plan.
2.Responsible and accountable for the day-to-day running of all branch operations, including managing operational risk and credit risk.
3.Ensures all internal policies, standards and procedures are adhered to by all branch staff.
4.Ensures the achievement of the Country’s budgets, portfolio targets and strategic plans
5.Recommend developing operational policies, procedures, and products and services according to market requirements; stay up to date on relevant market developments and trends.
6.Ensure world class customer service.
7.Prepares and submits monthly pay-outs reports to Head Office for budgeting monitoring.
Maintain a positive relationship with relevant stakeholders.
•A degree in Business Management or related field
•At least 5 years working experience in a financial Institution at managerial level
•Open minded person with solid management and team working skill set
•Good organizational, leadership, supervisory and negotiation skills
•Demonstrated integrity and ethical standards
•Experience monitoring marketplace to identify business opportunities
•Effective listening, communication (verbal and written)
•Sound business sense, entrepreneurial thinking, and multi-functional understanding
•Good Understanding of operations policies and procedures.
•Knowledge of Customer Service Management
•Has Multi-cultural awareness and the ability to interact with a wide range of differing levels of staff
Application Deadline: 24/11/2021