Posted on :
17 Mar, 2023
17 Mar, 2023
Koelfontein Estate (Pty) Ltd and At Source Handmade Foods (Pty) Ltd are members of the Conradie Group.
Koelfontein is an established farming enterprise that produces top quality fresh and dried fruit, as well as wine.
At Source focuses on the development, final processing, packaging and marketing of dried fruit, nuts and related specialty products for South African and International retail.
Purpose of Position: to provide IT support to all offices and IT users within the Conradie Group.
Job Title: GROUP IT SUPPORT TECHNICIAN
Duties & Responsibilities:
OUTLINES OF KEY RESPONSIBILITIES:
Ensure that assigned infrastructure at sites are configured, installed, tested and operational
Perform necessary checks, apply monitoring tools and respond to alerts
Report and escalate issues to 3rd party vendors if necessary
Providing Internal IT Support for desktops, printers, servers and laptops
Ensure that server backups and integrity checks are completed
Technical maintenance and support for all websites
Research, design, plan, document and implement upgrades or changes to ICT infrastructure and services
Ensure all Wi-Fi (Wireless) systems are operational
Administration of assets by updating the hardware and software asset register
Maintenance of the information technology storeroom, server room and office by keeping it neat and tidy and free of any health and safety risks
Perform proactive monitoring and preventative maintenance tasks for on-site servers and networking equipment.
Support and maintain all security (CCTV) infrastructure
Maintain all cyber security infrastructure
Desired Experience & Qualification:
ESSENTIAL COMPETENCIES AND SKILLS:
Good conflict handling skills
Comfortable working self-sufficiently, as well as within a team
Good time management
Competent at communicating on different levels
Strong analytical abilities
QUALIFICATIONS AND EXPERIENCE REQUIRED:
Diploma/Degree in Information Technology/ Information Systems will be advantageous
2-3 Year IT Support experience
Minimum Certifications: Microsoft 365, A+, N+, MS Server 2019
Good understanding of IT security, website hosting, data protection, desktop hardware, networking hardware, fire walls, basic server management, VOIP systems and windows domain administration.
Experience working with third party providers
Drivers License and Own Transport
Package & Remuneration
Remuneration will support the extent of the position.
If you have not heard from us within 6 weeks, kindly assume that alternative decisions have been made. We nevertheless keep your information on file for possible future reference.