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Responsible for delivery of IT specific change requirements for multiple projects. Input into change management plans and interventions to shift IT teams to new ways of working. Work with the IT Project Manager to ensure that the IT Project team is on-boarded and trained, and business resources are up-skilled appropriately. Work with the Change Lead to create engagement plans and material across the entire project, specific focus on creation and execution of communication plans This is a 12 month contract.

Job Title: IT Change Manager – 1 Year Contract
Location: Cape Town, South Africa Temporary Full Time Published: 11 hours ago From to (Market) – Hourly

Job Summary:
Stakeholder Management:
Understand IT stakeholders and create stakeholder impact matrices
Bring all IT stakeholders on board to new ways of working with new technology (not only teams directly impacted)
Challenge the companies IT teams to shift mindset to one of learning / thinking about the future (Future-fit mindset). This includes the IT leadership team
Create an understanding of the effectiveness of an agile way of working
Facilitate Team and Line Management Discussions

Manage Team Transformation:
Analysis of people impact of changes to processes and ways of working in line with a data-driven organisation
Create and change plans to manage the people impacts
Set up and manage a training and ups-killing plan for IT resources
Ensure operational/business readiness with IT Business Champion and Sponsor
Manage resistance and barriers to change

Manage Engagement:
Work with project transformation team to deliver integrated engagement and communication across the business
Provide an IT engagement plan as input into broader project engagement plan
Work with IT team to shape key messages and commas appropriate for stakeholders
Create IT communication that is relevant to specific stakeholders (Integrated with broader engagement)
Set up and manage IT ‘show and tell’ forum
Set up and manage go-live communication and channels with IT PM

Onboard New Project Resources:
Facilitate the on-boarding of new resources with project context and ensure Line Managers provide IT context.
Work with the PM to set expectations and boundaries of project for new resources, plus where to go for help

General:
Identify risks and opportunities and create mitigation strategies
All change documentation relevant to the IT change are set up and maintained
Integrate with Demand Project Transformation work-stream
Status/Change reporting

Minimum requirements:
At least 5 years relevant Change Management experience
Relevant 3 year tertiary or NQF aligned qualification
Previous experience of working within IT transformation projects
Understanding of agile methodologies
Relevant retail industry experience an advantage
Strong facilitation and communication skills at multiple stakeholder levels
Stakeholder and Impact Analysis
Change Planning
Proactive Risk and Issue Management
Attention to detail and working to deadlines essential

To Apply:

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