Millward Brown Vacancies: Account Manager

Main purpose of the job:-

This position is the first step on the managerial rung:

 

• Manage the day to day relationships with clients
• Work in association with your Account Director to manage a team of researchers this includes
  • Taking responsibility to manage the day to day work allocation within your team
  • Play an active role in developing line reports, including training, mentoring and coaching them where necessary.

• Manage the research process for your clients’ projects

 

So that Millward Brown offers client service and levels of research expertise that are second to none

 

Key responsibilities

• Manage the process of:
  • Design of questionnaires and samples
  • Preparation of all material for fieldwork/briefing fieldwork
  • Data and coding/checking and specking
  • Presentation preparation
• Provide leadership and clear direction to team
• Presenting results to client
• Analyzing data, drawing recommendations and presenting
• Quality control and ensuring deadlines are met
• Monitoring costs on projects
• Costing projects
• Proposal writing and project design
• Managing and developing your direct line reports
• Continuing to broaden research skill base
• Contribute towards Millward Brown learning
• Assist in achieving team budget revenue target for the upcoming year
• MB expects all employees to adhere to the requirements of our quality management system which is certified to ISO20252

 

Important relationships

Internal

• Build a strong working relationship with your client service account team
• Build a strong and mutually respectful relationship with the operational departments within the company

 

External

• Develop a strong professional relationship with your clients
• Be an ambassador for Millward Brown at all times

 

Minimum Qualifications/Work Experience

Minimum qualifications:

o3 year degree, preferably in Research, marketing, business, economic, social sciences, media,

• Honors Preferable

 

Previous experience of:

• At least 5 year’s relevant experience in a research agency, Client Company, management, marketing consultancy, media agency or other relevant fields.
• A passion for brands and advertising is a must, a curiosity as to understand consumer thinking and opinion and a desire to advise clients how to improve their brands performance in the market place. Client facing role essential.
• Regularly presenting to clients
• Managing all stages of projects from brief to presentation

At least one year’s experience managing a small team/line reports

Technical Competencies required:

• PC literacy in Word, Excel, PowerPoint

• Excellent English writing and verbal skills
• Excellent presentation skills

• Experience in strategic planning, project management, research, brand planning, marketing or research.
• Ability to manage a project from briefing (understanding client needs), implementation (understanding the necessary research process), data analysis and insight (getting to the answers), presentation production and reporting.
• An understanding of efficient team processes would be an advantage

 

Personal/Behavioural Competencies

• Project management
  • Set priorities and manage tasks
  • Manage multiple projects

• Client orientation
  • Understand and mange client expectations
  • Foster 2 way communication
  • Understand their business

• Interpersonal skills
  • Build rapport with and show consideration for all work colleagues

• Organisation skills

• Meet deadlines
• Follow procedure
• Time management/prioritise work
• Team work
• Deliver accurate work under pressure
• Attention to detail

• Self-development

• Take initiative
• Proactive self-starter
• Commitment to quality
• Flexibility

• Staff development

• Give honest feedback
• Regularly counsel others about their performance
• Delegate appropriately
• Integrate other viewpoints

• Executive maturity

• Remain composed under stress
• Seek solutions rather than blame

• Analytical skills

• Integrity and high ethical standards
• Communication skills
  • Clear and accurate communication
  • Persuasive

   

Location:	South Africa – Johannesburg
Job ID:	1883
Job Type/Duration:	Full Time
# of Openings:	1

 

Click here to apply online