MTN South Africa: Functional Architect (2 Vacancies) - Jobs in South Africa

MTN South Africa: Functional Architect (2 Vacancies)

Posted on :

22 Jun, 2010

Category :

Telecom Jobs in South Africa

MTN Group is a South Africa-based multinational mobile telecommunications company, operating in many African and Middle Eastern countries. MTN South Africa recruits Functional Architect (2 Vacancies)

Location of position

South Africa
Innovation Centre

Job mission

To enable continuous business performance improvement and future readiness of MTN by providing Functional Architecture support and services

KPA duties

Functional Architecture Design
• Ensure alignment of system strategy with business plan strategy
• Align business processes with functionality, together with the process architecture team and MTN Group alignment
• Input into the creation of, and maintain a quality framework for functional architecture design
• Produce high level end to end designs to meet business requirements in line with the business architecture
• Map all MTN SA system functionality processes
• Provide inputs to the definition and approval of the MTN functional systems development strategy in accordance to the business requirements and in conjunction with stakeholders
• Integrate ERP / billing functional and logical data architecture processes into enterprise architecture framework
• Collate inputs from benchmark analysis and integrate those findings into functional architecture design
• Provide constant status and feedback as to functional architecture deliverables
• Provide support in the form of consultation and coaching to improve system design
• Identify and propose adjustments to MTN SA systems functionality in order to optimise the business
• Input into the establishment and maintenance of functional architecture government processes across MTN SA

Functional Architecture Enhancement and Effectiveness
• Support implementation of business architecture and system strategy-related initiatives
• Manage process of revision of all specifications for MTN SA system functionality
• Review, on a ongoing basis, functional processes for acceptability from the relevant stakeholders
• Ensure solution (including business analysis) completeness and alignment to business architecture requirements and guidelines in conjunction and in alignment with IS Architecture
• Ensure linkage between system and Business Strategy
• Identify solutions, constraints, scope, cost, risks, value and business case of ERP / billing solutions advocated
• Ensure alignment with Customer Facing and ERP / billing architecture areas
• Align system functionality design with IS architecture team
• Analyse and assess system functionality
• Ensure functional and logical data architecture integration into business architecture framework

Implementation Quality Assurance
• Conduct quality and effectiveness assessments of implemented system functionality
• Provide guidance and governance to system designers and business/system analysts to ensure technical and business solutions are implemented in line with the high level design
• Review and improve system functionality training material
• Develop and conduct Induction training for new staff members on MTN system focusing on Methodology Frameworks, Templates and Best Practice

Information Management
• Maintain a central repository for functionality of core applications and functional rules
• Capture relevant functional entities on ARIS and maintain repository
• Create and maintain a central repository for functionality of core ERP / billing applications of MTN and MTN Group alignment
• Create and maintain a central repository of ERP / billing business and functional rules of MTN and MTN Group alignment

Customer Satisfaction
• Engage with General Managers, Senior Managers, Managers, Supervisors and Users to understand their strategies and business goals at a sufficient level to be able to offer advice on the nature of the required information solutions
• Identify improvements to customer experience through people and systems
• Understand customer needs and develop and fine-tune systems accordingly
• Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures
• Adopt a proactive approach to prevent problems from arising in the future
• Drive continuous improvement as an important element of service delivery

Educational requirements

• Degree in B.Com Information Technology, Engineering (with business background), Computer Science (with business background) or relevant experience

Experience required

• At least 5 years business analysis and/or related business experience, including at least 3 years concurrent experience in the telecommunications environment
• ERP / prepaid and postpaid billing experience
• ERP / Billing System implementation experience (project experience)

Skills required

• Telecommunication sector knowledge (Now & future)
• Network application knowledge
• In-depth understanding of current MTN ERP systems, as well as proposed systems to ensure the best systems are applied for the functionality required
• Knowledge of MTN Group architecture best practices and standards
• Project Management best practices and standards knowledge
• In-depth knowledge of Quality standards ISO9000, 9002, Six Sigma, CMMi, COBIT
• Knowledge of best practice process and operational frameworks : e-TOM, SCOR, DCOR, CMAT
• Understanding of enterprise Architecture Frameworks : Zachman, TOGAF, NGOSS
• In-depth knowledge of technical design principles (e.g. SOA)
• An understanding of the MTN SA strategy and Business plan
• Knowledge of MTN Group Low cost operator and application strategies
• Knowledge of Unified Modelling Language (UML)
• Knowledge of Rational Unified Process (RUP)
• Knowledge of BEE legislation and company policy

Click here to apply for this Job Vacancy

Offer valid till 25th June 2010

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