Posted on :
6 Dec, 2021
6 Dec, 2021
AVBOB, AFRICA’S LARGEST MUTUAL ASSURANCE SOCIETY PROVIDING A ONE-STOP FUNERAL INSURANCE AND BURIAL SOLUTION, HAS A VACANCY FOR: SENIOR ADMIN CLERK- DURBAN CLIENT SERVICE CENTER
Job Title: SENIOR ADMIN CLERK- DURBAN CLIENT SERVICE CENTER
Location: Durban, KwaZulu-Natal, South Africa
Reference #: SAC/KZN/CSC/FTC
Contract Type: Contract
6 Months
Salary: Market Related
Job Summary:
.GENERAL RESPONSIBILITES:
.Deliver excellent customer services to clients and making sure that we work efficiently, effectively and accurately, including processing daily requests within agreed time standards. The Senior Clerk will be able to assist walk-in clients with enquiries on existing policies, policy payments, new policies and arranging funerals.
.RESPONSIBILITIES INCLUDE:
▪ Financial and Administrative Tasks
▪ Handling of Petty Cash
▪ Handle all fraud allegations/complaints
▪ Monthly and weekly statistics report writing
▪ Attend to administrative tasks as and when requested to do so by the Department Head
▪ System Maintenance
▪ Reports and Statistics
▪ Risk Management
▪ Cash Claims
▪ Funeral Arrangements
▪ New Policies
Requirements:
QUALIFICATIONS REQUIRED FOR THE POSITION:
▪ Matric (Grade 12)
▪ : Category B FAIS Accredited
▪ Clear ITC credit record
▪ Clear criminal record
▪ Where the consultant is not yet accredited, they need to be working under supervision with the
appropriate contact in place and under supervision of an accredited Key Individual
EXPERIENCE REQUIRED FOR THE POSITION:
▪ Marketing experience
▪ Computer literate and must be able to work under pressure
▪ Good communication skills (English and two African languages)
▪ Should be client friendly and service orientated
▪ Listening and problem solving skills
▪ 1-2 Years life assurance, preferably in policy maintenance/client services environment
▪ 1-2 Years administrative experience
▪ AVBOB Production system will be an advantage
SKILLS REQUIRED FOR THE POSITION:
▪ Good communication, administration and time management skills
To Apply:
Application Deadline: 10/12/2021
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