Capita Limited Current Job Opportunity – Apply Now!

Capita is a FTSE top 100 company and the UK’s leading outsourcing and professional services company with a history of steady growth and strong financial performance. Capita South Africa has added to Capita’s existing capability with their presence in the BPO sector providing customer service with fully hosted contact centre solutions trusted by global leading brands to transform their customer experience. We have been innovative to stay ahead and continue to add value to our partners as we deliver and transform their business. We have created a safe and professional working environment offering our employees weekly fun activities (employee engagement initiatives), learning and development courses, as well as wellbeing programmes aimed to retain and attract our people.

 

 

 

 

Job Title: Customer Service Advisor
Location: Western Cape
Salary: R1 234.00 Per Month
Job Type: Permanent
Sectors: Call Centre
Reference: 10087083

 

Vacancy Details

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence.

Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

 

Candidate Requirements:

• Grade 12 Qualification
• Sales and Service experience
• 36 months consecutive Domestic (Local) Contact Center experience.
• 18 months consecutive International BPO experience
• Clear ITC record
• Clear Criminal record.  

 

To Apply

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Application Deadline: September 08 2023