Posted on :
6 Oct, 2022
6 Oct, 2022
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
Job Title: IT Account Manager
Location: Cape Town
Duties & Responsibilities:
BE responsible for the acquisition, growth, and management of new accounts as well as expanding relationship with an existing client base as the next ambitious IT Account Manager sought by a dynamic Internet Service & Network Specialist. Your role will entail generating new business through cold calls, leads, upselling, cross-selling, improvements and renewals – ensuring to grow and maintain a healthy sales pipeline. You must have Matric/Grade 12 and knowledge & experience selling the following: WAN mediums, technologies & topologies – Fibre, Wireless, LTE, VSAT, VPN, MPLS, SD-WAN, Point to Point, Hub and Spoke, Full Mesh and Dual-homed. The ideal candidate must be able to exhibit a fundamental understanding of Cloud services – experience in selling Cloud services preferred.
Serve as point of contact for all client account management matters.
Generate new business – Includes cold-calling, generating leads and opportunity management.
Develop new business with existing clients – Includes upselling, cross-selling, improvements, and renewals.
Build and maintain strong, long-lasting client relationships.
Develop trusted advisor relationships with key accounts and stakeholders.
Forecast and track key account metrics.
Grow and maintain healthy sales pipeline.
Liaise with Pre-sales to produce accurate quotations and solution proposals.
Liaise with Project Management to ensure projects and installations are done correctly within set time frames.
Manage the entire sales process from lead, pre-sales, iterations, and closure.
Customer Service Orientation.
Participate in product, process and/or sales training in order to provide effective technical services solutions to clients.
Matric or Grade 12 Essential.
Tertiary qualification and/or a relevant Degree/Diploma will be an advantage.
Knowledge and experience in selling –
WAN mediums – Fibre, Wireless, LTE, VSAT.
WAN technologies – VPN, MPLS, SD-WAN.
WAN topologies – Point to Point, Hub and Spoke, Full Mesh, Dual-homed.
Internet Services – Must understand contention.
Voice over IP services.
Must exhibit fundamental understanding of Cloud services – experience in selling Cloud services preferred.
Valid Driver’s Licence and own reliable vehicle.
Highly motivated and professional with excellent communication skills, highly confident and goal oriented.
Must show keen interest of perpetual learning to keep skills relevant and effective – Sales and technology online training, book reading etc.
Ability to communicate and articulate solution components and options with C-level management.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to firstname.lastname@example.org and mention the reference numbers of the jobs. We have a list of jobs on http://www.datafin.com. Datafin IT Recruitment – Cape Town Jobs.
Desired Experience & Qualification:
see Duties & Responsibilities
Package & Remuneration: