Fidelity Services Group Limited Current Job Opportunity – Apply Now!

Posted on :

14 Sep, 2023

Category :

Security Jobs in South Africa, Technician Jobs in South Africa

Fidelity Services Group is Southern Africa’s largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market. Through a bouquet of services and related products, the Group can tailor make a solution for any requirement. With the Group’s exceptional leadership, the unwavering commitment of management and that of all its employees, the Group has enjoyed exceptional growth over the last five years.





Job Title: Service Technician 
Location: Plettenberg Bay
Salary: Market Related
Job Type: Permanent
Sectors: General, Security
Reference: 69028


Vacancy Details


Qualification & experience:

  • Matric Or Equivalent
  • Minimum 5 years’ experience as an alarm technician
  • Previous programming, wiring, installations and fault finding experience


Job requirements & other attributes:

  • Valid driver’s license essential
  • Must be PSIRA registered (Grade E)
  • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
  • Knowledge of CCTV, Intercom systems and access control
  • Able to work standby as per duty sheet




  • Conduct service calls / maintenance and repairs of alarms
  • Program alarm panels
  • Complete handovers and quotations
  • Complete invoices and job cards after every service call
  • Complete links up for new clients
  • Re-programme alarm systems when the current alarm was part of a takeover
  • Complete small installations as and when required



  • Complete daily drive sheets
  • Complete job reports and technical invoices
  • Quote clients on upgrades
  • Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
  • Complete a stock control check
  • Keep the company vehicle clean and tidy


Performance standards:


  • Ensure that scheduled service call are attended or rescheduled accordingly
  • Ensure that alarm panels are programmed with prescribed standards
  • Ensure that documents are completed timeously and within prescribed standards
  • Ensure that the alarm is programmed to ADT standards
  • Ensure that all installations are completed to ADT standards


  • Ensure that drive sheets are completed accurately
  • Ensure that job reports and technical invoices are completed accurately and timeously
  • Ensure that quotes are completed accurately
  • Ensure that inspection checks are completed on a weekly basis
  • Ensure that all stock is available at all times and missing stock is reported immediately to FLM
  • Ensure that the company vehicle is clean at all times


To Apply

Click Here!

Application Deadline: September 22 2023


We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam

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