Group Communications Manager

Posted on :

31 Mar, 2014

Category :

Communications Jobs in South Africa

Key Purpose

To develop the corporate communications and reputation management strategy. To manage and implement the corporate communications and reputation management strategy internally and externally, as well as develop plans and tactics, including the management of internal and external resources to ensure excellence in communication across the business in line with Engen’s business goals and Vision. An important part of the Reputation Management process inclues Risk analysis and Business Continuity Planning and Development, including the development of a crisis communication strategy and plan.
Key Responsibilities

– Finance
– Business Processes
– Customer
– People Management
– Other


Specific Outcomes

– Forecast Management
– Budget Management
– Cost Control Management
– Communications Management
– Reputation Management
– Proactive Crisis Communication Management
– Corporate Communications – Internal and external
– Interface Management
– Risk Management
– Public Relations and Event management
– Integrated communications and operations
– Administration
– Customer and Stakeholder Management
– Contractor Management
– HR Processes Compliance
– Talent Process Management
– Resourcing Requirements Management
– Staff Performance Management
– Team Effectiveness Optimisation
– Determine project forecast for year ahead
– Ensure accurate budget indicators are available
– Manage cost control processes
– Report on budget variances
– Authorise expenditure within LOA
– Structured communication to shareholders on strategic business issues
– Ensure the development and implementation of effective
– Reputation Management strategies and sytems – Risk analysis and Business Continuity Planning and Development
– Feedback confirms that Engen enjoys a good reputation in the market-place
– Surveys indicate Engen is perceived as a good corporate citizen Proactive Crisis Communication Management
– strategies in alignment with appropriate Risk Assessment methodologies
– Positive outcome analysis on issues or crisis management
– Develop and maintain an appropriate Corporate
– Communication strategy
– Plans signed off by all key stakeholders
– Interpret and meet needs of internal customers
– Analysis of coverage
– Ensure Communication strategy cascaded down through all tactics
– Excellent feedback from internal/external customers and stakeholders
– Effective relationships in place
– Documented plans aligned to key focus areas
– Effective consultation
– Ensure that Plans are implemented within agreed deadlines
– Enabling communication environment
– Effective measurement and value
– Optimise positive media and stakeholder engagement
– Consolidated PR and eventing calendar – internal and
– Plans signed off by all stakeholders
– Tactics implemented
– Excellent reporting and analysis
– Excellent feedback from all stakeholders
– Excellent peer feedback
– Deliver on promise
– Robust, dynamic and focused communications in print and digital media
– Positive feedback from stakeholders
– Excellent copywriting, press releases and corporate literature
– Excellent stock material
– Seamless, dynamic communication across business
– Communications across company managed in line with policy and strategy
– Increase employee awareness and pride
– Excellent stakeholder relations
– Value-add reporting and analysis
– Accurate accounting to company policy and procedure
– Reports must highlight key performance indicators, projects status, highlights and challenges
– Timely reporting and correspondence
– Consistently professional delivery
– Ensure Sub Family/Departmental alignment with communication and stakeholder policy and procedure

– Engage Internal customers and stakeholders on service/delivery needs
– Ensure related SLA’s in place and adhered to
– Manage relations with external stakeholders
– Engage and consult with all stakeholders to determine timelines for all projects
– Ensure Contractor SLA’s in place and adhered to
– Manage relations with service providers
– Ensure the implementation of HR procedures
– Ensure compliance to HR procedures when managing HR related issues
– Identify resourcing requirements: engage with line manager/HR
– Engage in resourcing requirement processes:recruitment/job profiling/job evaluation
– Actively engage in Talent Management
– Develop Individual Development Plans to enable employee career plans
– Conduct 6 monthly performance review and talent management discussion
– Manage non-performance through performance process
– Manage Team Delivery based on performance plans
– Manage team delivery
– Facilitate knowledge and skills transfer within the team
– Foster team building
– Coach and mentor team


Education & Experience

Bcom Communications/ Btech Public Relations/ Strategic Communications/PR and or eqivalent suitable qualification
5 to 6 years Experience in Liquid Fuels Industry /or related.
Knowledge, Skills & Attributes Knowledge / Skills & Attributes:
– In-depth business and financial acumen
– Understanding of local and international oil business
– Working knowledge of Engen’s business
– Environmental scanning, analysis and interpretation skills
– Enterprise strategy development skills
– In-depth knowledge of communications disciplines
– Communication skills
– High proficiency in English
– Publications skills
– Working knowledge of health and safety matters
– Working knowledge of legal matters
– Working knowledge of industrial relations
– Understanding of change management
– Above average computer literacy
– Analytical Ability
– Strategic & Global Perspective
– Judgement
– Creativity & Innovation
– Time Perspective
– Achievement Orientation
– Decisiveness
– Verbal Communication
– Written Communication
– Negotiating
– Assertiveness
– Oral Presentations
– Conflict Management
– Customer Focus
– Networking
– Self development orientation
– Self mastery
– Vision and value orientation
– Planning, organising, controlling and prioritising
– Task structuring
– Individual leadership
– Team Leadership
– Leadership of Change (Transformational Leadership)
– Leadership of Diversity (Multicultural Leadership)
– Influencing


Important Information

1. All applications must be submitted to the contact details provided and in the manner requested.
2. If not submitted by the closing date, applications will automatically not be considered.
3. Engen does not guarantee that you will be called for an interview or appointed by virtue of your application.
4. Engen reserves the right not to make an appointment.
5. Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.


How to Apply

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