National Risk Managers ( Affinity Health) Recent Available Job Opportunity- Apply Now!

National Risk Managers provides unique insurance solutions and remarkable services that result in substantial benefits to clients. We guarantee continuous assurance to good corporate governance by upholding the highest values and adherence to regulation.

 

 

 

 

Job Title: IT Support
Location: East Rand
Salary: Market Related
Job Type: Permanent
Sectors: IT
Reference: BEN000044/AH

 

Vacancy Details

A Medical Insurance Company based in Benoni is currently looking to employ a IT Support Agent who will provide service desk support to end users and Troubleshooting IT network and hardware.

 

Key Tasks
Provide IT support to end users

• Resolve helpdesk tickets within SLA
• Provide telephonic and remote support
• Perform Ad hoc tasks
• Perform projects and adhere to deadlines

 

Troubleshooting IT network and hardware

• Set up end user hardware and troubleshooting
• Troubleshoot and maintain cabling
• Troubleshooting networks
• Printer troubleshooting

 

Physical activities

• Occasional laying or checking cables which may involving climbing into ceilings

 

When the job will be performed

• Typically, standard office hours (Monday to Friday 08:00 – 17:00)
• Occasional after hours call outs (including weekends and public holidays)
• Scheduled standby and call out shifts

 

Where the job will be performed

• Benoni based / Flora based
• When required Affinity data centres and other Affinity sites

 
Other requirements

• Own vehicle needed

 

Essential Qualifications

• Matric Certificate.
• A+ Certificate.

 

Desirable Qualifications

• N+ Certificate
• LPIC 1

 

Essential Experience

• 1 years’ experience in IT Support.
• 1 Years’ experience in hardware.
• 1 Years’ experience in operating and application systems.
• Minimum of 1 years’ experience in software.
• General experience in Linux.

 
Desirable Experience

• Practical experience in the use of IT maintenance equipment.

 

Knowledge and Skills

• Working knowledge of IT hardware
• Workable knowledge of Helpdesk systems
• Application of Microsoft Office and Linux software
• Oral and written communication skills
• Telephone etiquette
• Ability to provide technical support telephonically/remotely
• Problems solving skills.

 
Attributes

• Adaptable
• Ability to multitask
• Friendly, helpful and patient
• Results driven
• Able to work under pressure
• Analytical
• Respect confidentiality
• Professional
• Creative and innovative
• Independent worker
• Safety conscious
• Honest, humble and hardworking

 

To Apply

Click Here!

Application Deadline: December 31 2023