Sans Recruitment (Pty) Ltd Recent Available Job Opportunity- Apply Now!

We provide a complete Talent Acquisition Solution. Founded in 2017, SanS Recruitment is owner-managed, and with over 50 years’ industry and recruitment experience, we ensure your business needs in sourcing best fit talent are met through a smooth and seamless recruitment process. We recruit candidates at the following experience levels: Executive, Managerial, Professional, Technical, Supervisory and Operational Support throughout South Africa.

 

 

 

 

Job Title: Customer Service Coordinator
Loction: Pinetown
Salary: R10 000.00 – R12 000.00 Per Month
Job Type: Permanent
Sectors: Admin | Construction | Manufacturing
Benefits: Pension
Reference: AsPT

 

Vacancy Details

 

Main purpose of the position:

To act as a liaison between the customer, field sales, customer service, production and dispatch teams resolving problems or concerns related to receiving orders, storing, and dispatch of materials

 

Key responsibilities:

• Receive sales orders from customers, confirm payment status and log in for production.
• Keep customers informed on status of their orders and availability of kanbans material
• Liaise with production team on production timelines to achieve OTIF
• Prepare loading slips; ensure all documentation is in order for loading, invoicing until the vehicle is out of the premises
• Receive customer feedback and complaints, liaise with concerned departments and follow up to ensure closure
• Clean the system of obsolete orders.
• Participate in monthly and annual stock taking exercise
• Maintain updated and authorized discounts for all customers

 

Key competencies and skills:

• Spoken Communication skills
• Listening and Memory Retention skills
• English Language skills
• MS Office operating and typing skills
• Probing skills
• Analytical skills
• Interpersonal skills
• Problem Solving skills
• Flexibility to work long hours as and when required

 

Required Skills

• Administration: 5 to 6 years
• Customer Service: 5 to 6 years
• Logistics: 2 to 3 years
• Internal Sales: 2 to 3 years

 

Candidate Requirements

Requirements

• Matric
• Beneficial – Business Degree or equivalent Diploma
• Knowledge of Administration, Iternal Sales, Customer Services and Coordination
• 2+ years related experience in a manufacturing environment

 

Skills:

• Sales Skills
• Problem solving skills
• Customer Orientated Approach
• Planning and Prioritizing of tasks
• Analysing Data
• Good Spoken Communication skills
• Listening and Memory Retention skills
• Accuracy & Attention to Detail
• Strong personal organisation and planning skills
• Ability to work under pressure
• Analytical skills
• Interpersonal skills
• Problem Solving skills
• Flexibility to work long hours as and when required.

 

To Apply

Click Here!

Application Deadline: Febuary 21 2024