We are a generalist recruitment company based in the heart of the Garden Route in the Southern Cape. Customer service is an integral part of our job and not an extension of it! Our company’s most vital asset is its customers. Without them we would not and could not exist in business. We pride ourselves on our ethics and professional manner in which we conduct our business. South Cape Recruitment is a personalized agency based in George in the Southern Cape. At SCR we strive to give consistently professional and tailored service. We are a generalist Recruitment company with talented consultants who are committed to both clients and applicants.
Job Title: Hospitality Manager
Location: Paarl
Salary: Market Related
Job Type: Permanent
Sectors: Hospitality
Benefits: Live-in
Reference: CAW000409/CH
Vacancy Details
Lodges Our client based on a beautiful reserve is looking to recruit a dynamic, hands-on, energetic Hospitality Manager to join their team.
Duties and Responsibilities include but not limited to:
- Responsible for developing the strategic direction and annual plans for all hospitality operation, the reserve across the organization.
- Work closely with the senior leadership teams of the organization to ensure operational support Ensure hospitality guest experiences are aligned with the wider objectives of the organization.
- Create systems and conditions that enable the lodges to provide guests with outstanding experience.
- Work closely with support teams to ensure that the desired standards are documented, and audits are developed.
- Coordinating the development of the organization wide annual plans for the hospitality operations including Budgets Manning needs CAPEX Working closely with F&B, Lodge managers and other heads of department o ensure the implementation of plans and successful execution of the strategic intent of the hospitality function.
- Monitors the performance of hospitality operations across the organization
- Ensuring lodge and hospitality teams continuously develop and display the level of competence, professionalism, excellence, protocol and etiquette.
Technical Skills:
- Ability to lead the hospitality senior teams
- Experienced in overseeing and directing multiple teams
- Experienced in selecting, motivating and guiding management team members
- Experienced in preparing organisation wide annual plans including budgets and monitoring financial performances
- Competent in correctly developing and ensuring policies, processes and standards are implemented and applied across the hospitality operations functions
- Ability to analyze and improve operational effectiveness and efficiencies
- Ability to monitor and ensure compliance with health, safety, security and other legal requirements across operations
Qualifications:
- Formal management qualifications
- Batchelor degree and / or diploma in hotel management and / or other related fields
- MS Office Suite – Intermediate
- 8 years’ experience in luxury lodges / hotel leadership role
- Demonstrate previous experience in luxury accommodation – hotel / resort and / or lodge environment
Personal Qualities:
- Committed to providing exceptional levels of service to others
- Demonstrates occupational levels of integrity
- Ability to work effectively when under pressure
- Ability to demonstrate a flexible approach to getting work done, adjusting to change circumstances and demands
- Emotionally stable, even tempered and calm when faced with challenges
- maintains positive outlook in most challenging situations and circumstances
- Models positive learn values
- Demonstrates high levels of resilience to demanding environments
- Ability to establish strong relationships with people from various backgrounds
To Apply
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Application Deadline: July 31 2023