The Click Foundation was established in 2012 to find ways of using technology in education to pursue outcomes based interventions that can meaningfully impact learners. The Foundation believes that, through effective implementation, technology can shift the paradigm and make a significant impact in an efficient, cost effective and scalable manner. The Click Foundation is the implementation of an online phonetics based English literacy programme. The programme offers learners the opportunity to work at their own pace through fun and enjoyable activities, navigating their learning journey by means of technology.
Job Title: Regional Administrator
Job Location: Sandton, Johannesburg
Report to: The Regional Coordinator
The purpose of the position is to be a support role to the Regional Coordinator (RC) assisting and managing the schools within the region. This is a field role conducting site visits, managing facilitators and environments, and reporting on assigned tasks. They will be responsible for multiple projects in the region, ensuring operational excellence and strong relationships at each. The role will also include other ad-hoc work that will arise from time-to-time.
Responsibilities:
Operations and Logistics
- Operational and administrative running of the e-learning products at the environments is the main task of this role, ensuring operational excellence
- Conduct school site visits whether it is to do quality control, address challenges, deliver goods, attend meetings, training etc. Current/potential environments will be identified to the individual, and a site visit timetable agreed upon
- Visit each of these partners using the site check tools given, and collating feedback requested
- During visits check the running of the programme using check-lists provided. While on site, the environment is to be assisted in any challenges they may be facing, solutions to be found and addressed if possible. They will need to feedback any challenges or successes encountered during the visit
- Management and distribution of hardware
- Oversee and plan work done by technical support providers as agreed and signed off by the Regional Coordinator, making sure all computer rooms are fully functional and fully capacitated
- Onsite technical problem solving where applicable
- Various communications from Click Foundation to be provided to the school, giving feedback to facilitators, teachers and Principals when requested
- Escalate challenges to Regional Coordinator timeously
- Regular meetings with Regional Coordinator around operational plans, implementations, expansions etc
Relationship Building
- Manage and mentor the facilitators and ensuring they are running the programme correctly, as well as communicating information to them where needed
- Provide training to facilitators where needed
- Identify growth opportunities within the region
- Develop strong relationships and communication structure with school Principals, Foundation Phase Head, Educators, E-Learning Advisors and facilitators
- Represent the Click Foundation at appropriate meetings and events
Reporting, Database Management and Monitoring and Evaluation
- Manage usage reporting by disseminating usage results on a weekly basis to each environment. This includes following up on any inactive learners, resolving exceptions and escalating any challenges
- Set and ad hoc reporting will be expected on a weekly / monthly basis, reporting to the Regional Coordinator
- Collation of required documentation and data maintenance. As we expand we need to make sure we get demographics in the correct format from each school. Role will support the facilitators in getting this to Click timeously and correctly
- Analyses reports, regular project evaluation and regular feedback to Head Office
- Manage the implementation and running of the termly in-house EQuiz
Training and Development
- From time-to-time Click might introduce new programmes. Administrators will need to up-skill on the programme and be able to train environments where applicable
- Prepare launch materials and assist in the launching of new environments
Other
- There will be other requests asked of the individual outside of the responsibilities outlined. Responsibilities could be altered as the organisation grows and depending on the skill set of the appointee
Requirements:
- Matric certificate
- Organisational and communication skills
- Administrative skills, including diary management
- Command of the English language
- A sound knowledge of technology
- Computer skills, knowledge of Excel is essential
- Attention to detail
- Solution orientated, innovative and creative in the approach for finding solutions
- Ability to work under pressure, think on their feet and take initiative
- Flexible and able to multi-task: can work within an ambitious, fast moving environment, whilst also driving towards clarity and solutions; demonstrating resourcefulness in setting priorities and guiding people and systems
- Willingness and openness to learn new things
- Collaborative working style
- Honest and trustworthy
- Passionate about making a difference in the lives of young learners using technology
- Valid driver’s license, own transport and willingness to travel overnight to other provinces, rural areas and townships
To apply, submit a CV and covering letter to [email protected]
Application Deadline: 19th October, 2018