Assupol: Clerk/ District Administration

Job Name: Clerk: District Administration
Education: Grade 12
Location: East London – East London, EC ZA (Primary)
Category: Administrative / Clerical
Effective Date of Appointment: 1/10/2013
Job Type: Permanent

Job Description
Support Services – Admin, HR & Sales

Submit requisitions to provincial office (office equipment, vehicles)
Inform creditors of payments processed (proof of payment) Compile and co-ordinate petty cash requests (proof of payment) Process (prepare) employment contracts (Provincial Office) Submit documents to Provincial Office Forward monthly reports e.g. vehicle inspection, etc. Compile claims-, 48 hrs-, client queries & enquiries, sales (daily sales figures) reports Receives, forward & implement new documentation & information

Client Liaison & Queries

Attend to queries

• Give advice on products
• Liaise with policy holders & Assupol
• Client Service Administration
• Request & distribute policy documents to sales staff
• Complete internal correspondence – registers
• Receives & distributes invalid policies to manager
• Liaise with Post Office & address delays of claims payments
• Business Retention
• Follow-up on cancellations to retain policies
• Provide feedback to Manager
• Update policy holder information on system

Job Requirements
Grade 12
NQF 3 in Insurance will be an advantage

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