Posted on :
1 Oct, 2020
1 Oct, 2020
Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning.
Our face to face brands include Damelin, CityVarsity, ICESA and Central Technical College. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum.
Job Title: Chief Operations Officer
Location: Durban, KwaZulu-Natal, South Africa
Reference: # REF#
Contract Type: Permanent
The COO shall have the primary responsibility of leading the
day-to-day operations of the business of the Corporation and its subsidiaries in accordance with the strategic plan and within agreed capital budgets. To secure the functionality of business to drive extensive and sustainable growth.
MAIN PURPOSE OF THE JOB:
•As a member of the Executive management team, the Chief Operations Officer (COO) is jointly responsible for the attainment of the organization’s strategic objectives with specific accountability for service delivery and operational performance.
• Responsibilities include operational planning, operational capacity building, process improvement, staff leadership and customer service.
•Provides the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.
KEY PERFORMANCE AREAS:
Operational Capacity Building and Alignment
To oversee the day-to-day operations of the business of Corporation;
•To develop, in collaboration with the CEO and the Chief Financial Officer (the “CFO “), an annual operating plan that supports the Organisation’s long-term operations strategy;
•To assist the CEO and the CFO in developing and overseeing the long-term business strategies of the Organisation;
•To assist the CEO in overseeing the Organisation’s achievement and maintenance of a satisfactory competitive position within the industry;
•Keep the CEO fully informed in a timely and candid manner of the conduct of the day-today operations of the Organisation towards the achievement of its established goals and of all material deviations from the goals or objectives and policies established by the Board;
•With respect to operational matters, ensure communications, resolution of issues and project development;
•Ensure the development of health and safety practices for the Corporation and oversee compliance with those practices;
•Be available to brief the CEO on operational matters for review in advance of meetings of the Board;
•As requested by the Board, attend meetings of the Board and its Committees and present the information necessary or relevant to the Board or such Committee for discharging its duties;
•Coordinate the sustainability strategies of the Organisation.
•Assess and manage the principal risks of the Corporation’s business within operations (proposals, projects and staffing).
•Assist the CEO’s in establishing an appropriate organizational structure;
•Perform other functions related to the office of the COO or as may be requested by the CEO or the Board.
•Ensure strategic objectives shaped at Executive Management level are translated into tactical business plans with mechanisms for key measurements in place to monitor progress.
• Ensure that business change projects are delivered in line with directions from Executive Management level.
•Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money.
Drive Business Direction
•To be an integral part and driver of the strategic planning, budgeting and forecasting of business requirements and decision-making process.
• Build strong relationships with key external stakeholders, government, suppliers, etc. to ensure correct focus and direction for the Organisation at operations and technology level.
•Ensure an effective and efficient operating model is maintained.
•Develop and facilitate planning across the COO environment.
•Accountable for driving the business model under the COO environment.
•Serve on external committees where applicable.
•Ensure that risk is effectively addressed in all aspects of the business and the Organisation is statutory compliant in all areas.
•Ensure that a proper infrastructure (building, systems and staff complement) is maintained and developed for the Organisation.
•Accountable for planning and opening of new branches in terms of expansion of the business and business plans.
•Review Performance Improvement reports to determine effectiveness of interventions.
People Management and Leadership
•Foster a corporate culture that promotes ethical practices, customer focus and service and encourages individual integrity.
•Maintain a positive and ethical work climate that is conducive to attracting, retaining and motivating a diverse group of top-quality employees at all levels.
•Provide clear directions on strategic goals, translating and prioritizing them into business and performance measures.
•Ensure that there is an effective succession plan in place for the COO position and other roles of key executives of the Organisation reporting to the COO.
•Evaluate the performance of senior executives of the Organisation reporting to the COO.
•Monitor the strict adherence to governance and setting high standards of professionalism across the functions.
•Ensure that managers create effective workforce plans and recruitment demands plans for their areas.
REQUIREMENTS OF THE JOB:
1.Should have a Post Graduate degree or MBA from any recognized university/Institute.
2.Possesses requisite experience in HR frameworks, Financial management, Marketing and Operations.
3.A minimum of 15 years of business management experience across a range of business disciplines.
4.Financial reporting capabilities including budgeting and cash flow management.
5.Proven track record of success facilitating progressive organizational change and development within a growing organization.
6.Excellent computer literacy is essential especially in MS Outlook, MS Word and MS Excel.
COMPETENCIES OF THE JOB:
1.Ability to operate as an effective tactical as well as strategic thinker.
2.Has Leadership and Management abilities.
3.Excellent planning and organizing competencies
4.Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
5.Excellent Interpersonal and Managerial Skills
6.Good team player
7.Excellent attention to detail.
8.Excellent communication skills especially verbal and written English.
9.Able to work independently
10.Ability to function in a highly pressurized environment
11.High level of integrity.
12.Ability to balance teams needs with organisation objectives.
13.Strong mentoring, coaching experience to a team with diverse levels of expertise.
14.Ability to delegate to the right team member.
Application Deadline: 31/10/2020