The South African National Institute for Crime Prevention and the Reintegration of Offenders (NICRO), is a national non-governmental organisation that provides comprehensive crime prevention services. NICRO is the main provider of diversion services for children in South Africa, providing diversion services since 1992.
Job Title: Director of Operations
Job Location: Cape Town
The purpose of the position is to safeguard and augment the efficiency of the company’s operations to facilitate long-term success.
Responsibilities:
- Organise and oversee the daily operations of our company
- Liaise with Line Manager to make decisions for operational activities and set strategic goals
- Plan and monitor the day-to-day running of business to ensure smooth progress
- Supervise Area Managers of all Provinces and provide constructive feedback
- Evaluate regularly the efficiency of business procedures according to organisational objectives and apply improvements
- Manage procurement processes and coordinate material and resources allocation
- Oversee client support processes and organise them to enhance client satisfaction
- Review financial information and adjust operational budgets to promote profitability
- Revise and/or formulate policies and promote their implementation
- Manage relationships/agreements with external partners/vendors
- Evaluate overall performance by gathering, analysing and interpreting data
- Ensure that the company runs with legality and conformity to established regulations
- Marketing and Public Relations of NICRO
Requirements:
- Bachelor’s degree in Business Management or related field
- Five to seven years proven work experience as operations manager
- Adequate knowledge of organisational effectiveness and operations management
- Budget development and oversight experience
- Familiarity with business and financial principles and practices
- Working knowledge of budgets, forecasting and metrics
- Ability to effectively communicate with all levels of the organisation and externally
- Leadership and organisational skills to strategically manage a turnaround strategy
- Experience in this field will be an advantage
- Must be passionate about crime prevention with a good understanding of the South African situation
- Leader who can discover the most efficient ways to run the business
To apply, submit your applications to Human Resources Department at [email protected]
Application Deadline: 10th August, 2018
If you have not been contacted by 14 August 2018 for an interview you have unfortunately not been shortlisted for the position.