Because we specialise in Companies, not specific industries, our focus is your company’s individual CULTURE and DYNAMICS. We are a Cape Town based boutique recruitment agency, who have been running for 14 years and can, collectively, offer well over 70 years of experience to our clients. We believe each of our clients deserves our time to research and collate all relevant data around their company in order for us to present the best candidates. We do not simply send through a CV.
Job Title: Front Desk Hostess
Location: Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: Admin, Travel & Tourism
Benefits: Dependent on experience
Reference: CPT002929/Meg
Vacancy Details
Are you immediately available, have your own transport and are looking for a position in the Hospitality industry? Our client based in the Waterfront requires your 1-2 years Front of House experience to join their dynamic team.
REQUIREMENTS
- Matric, Relevant qualifications advantageous
- 1-2 years’ experience in a similar role
- Computer Literate with good typing skills
- Very well spoken, bilingual in English & Afrikaans
- Must be exceptionally well groomed and presented at all times
- Ability to multitask and manage several tasks simultaneously
DUTIES
- Dealing professionally with walk in clients and telephonic enquiries
- Liaise with clients on various social media platforms answering all enquiries timeously and professionally with excellent grammatical skills
- Manage busy incoming reservations on email and returning information timeously on questions asked
- Liaise with clients regarding private excursions, ensure all necessary and additional items that could be required as far as catering, equipment and beverages etc. is noted
- Update schedule with regards to emails and WhatsApp
- Manage schedule with emails and Whatsapp very closely for changed or interruptions that could cause delays etc.
- Ensure schedule is constantly updated according to bookings
- Throughout the day constantly ensure tickets are loaded
- Manage the financial spreadsheet on sales, update and liaise with Accountant
- Deal with any ad hoc cash pay-outs for expenses that may arise
- Ensure all additional items needed for the various excursions is ordered and has arrived
- Check in guests for excursions and meet them on their return ensuring you get their feedback and that there is excellent customers satisfaction
- Update monthly staff rosters
Salary: dependent on experience
To Apply
Click Here!
Application Deadline: August 25 2023