Posted on :
31 Jan, 2011
The Contact Centre training programme is an initiative of the Avusa Circulation division, with its objective as to empower unskilled youth, preferably those with disabilities, with skills that will enable them to secure future employment.
The programme will run for a 12 month period, starting from April 2011 to March 2012, learners will be entitled to a monthly stipend. At the end of this period learners who complete the programme successfully will receive a Further Education and Training Certificate in Contact Centre Operations NQF Level 4 accredited by SERVICES SETA.
The training will consist of a total of seven skills programmes, which comprises of 30% classroom and 70 % workplace learning, coaching and mentoring by experienced workplace mentors in the company.
If you wish to apply:
2) Email or fax your completed application form to [email protected] or fax 011 328 2883
Please put “Avusa Contact Centre Training” in the subject line of your e-mail and attach the form.
For fax applications, please put attention “Contact Centre Training” without a cover letter.
Queries with regard to the application process can be directed to [email protected] or Joey Moshoeu on 011-471-4000.
Your application must reach us by no later than 5pm on 31 January 2011.
Do not send any other documents like matric results, CVs or qualifications with your application.
If your application gets you through to the next phase of the selection process you will be invited to a panel interview and written assessment on the same day.
If you have not received a response from us by 04 March 2011 please consider your application unsuccessful.
We look forward to receiving your applications.