Cashbuild South Africa: General Manager

Posted on :

6 Jan, 2011

Category :

Vacancies South Africa

Cashbuild is the largest retailer of building materials and associated products, selling directly to cash-paying customers through its 193 (and growing) stores in South Africa, Namibia, Lesotho, Botswana, Swaziland and Malawi. Cashbuild South Africa recruits General Manager

Job Reference Number

Store General Manager


Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy

Immediate Supervisor:
Operations Manager / Director

Number of Positions Available:

Application Closing Date:

Grade 12 with at least 5 (five) years retail management experience
Valid Drivers license and must be able and willing to travel extensively
Valid ID or valid work permit (local)
Must have strong accounting skills
Must be able to work under pressure
Must be computer literate
Must have strong leadership skills
Must have strong administrative skills
Must have own transport and cell phone
Must have sound knowledge of OHSA
Must have strong Human Resource skills

Key Performance Area:
Strategic Management
•Develop, implement and manage a strategy plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Board of Directors from time to time

Grow and Protect Market Share
•Grow store transactions, sales and market share as defined in the strategic plan
•Achieve sales budgets and growth objectives by Category
•Manage the promoting of the customer loyalty programmes (e.g. VIC, charge cards, etc)
•Manage the advertising campaign for the store (Distribution, Budgets etc.)
•Implementing of the Customer Service strategy
•Develop action plans to protect the markets where competitors are entering the market.

Customer Service
•Implementing and monitoring the Customer Service strategy
•Maintain Customer Audits above 95%
•Reliable, prompt Customer Delivery Service
•Grow and maintain VIC client base
•Achieve Transaction budgets
•Recommend Range improvements to suite the market
•Take action on Customer Surveys (implement action plans when required)

Asset Control – Stock
•Manage and control shrinkage within the Store
o Manage the PIC process
o Manage Wall to wall Stock take
o Manage and control stock movement inside the store
 End Control
 IBT’s
 Customer Returns
 Receiving
• Manage Damage, Obsolete and Slow moving stock items
• Analyze security requirements and implement changes.
• Manage and maintain physical measures

Asset Control: Cash
•Manage Debtors and RD Cheques within the Store
•Manage Petty Cash
•Manage daily Banking
•Manage Shorts and overs
•Manage Cheques and Credit Cards

Asset Control: Fixed Assets
•Maintenance and protection of racking and displays
•Maintenance and protection of signage (internal & external)
•Maintenance of forklift and generator
•Maintenance and protection of IT Equipment and Telephone systems
•Maintenance and protection of the Safe

Human Resource Management
•Recruit and Induct all Employees
•Ensure Training & Development are in place for the Store
•Ensure Succession Planning & Career pathing is in place within the Store
•Manage manpower requirements in line with the Division and Store strategy and Company benchmarks
•Ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee
•Manage Employee Relations

Store Safety (OHSA) Standards
•Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
o Ensure Checklists complete
o Appointment of Safety Reps as per OHSA Act
o Report Incidents
•Take immediate action on any non-compliance once identified
•Record all incidents

Store Trading Standards
•Maintain Housekeeping standards
•Manage Merchandising standards
•Implement and maintain the correct Planograms
•Maintain Yard and Parking Areas
•Complete DM checklist once per month in store

Stock Management
•Ensure that Damage stock is cleared weekly as per policy
•Implement Obsolete stock action plans to clear stock
•Manage the Slow moving lines by Store and Division

•Achieve operating income budgets for the Division per Store
•Manage the Store and Division to the Financial Model and benchmarks

CB Way
•Achieve minimum Audit Benchmark
•Implement and maintain controls and disciplines

Equity Statement:
Cashbuild is committed to creating and maintaining an environment that provides equal opportunities for all its employees, with special consideration for historically disadvantaged groups.

Cashbuild undertakes to:

Promote the constitutional right of equity;
Eliminate unfair discrimination in employment;
Pursue a diverse workforce, which is representative of our people;
Promote economic development and efficiency in the workforce;
Redress historical, legal, social and economic discrimination;

Establish conditions which will further the creation of equality of opportunity and development for all employees.
The company has facilitated the establishment of an equality task team. Members of the team comprise employees including those from previously disadvantaged groups, union representatives and employees from all occupational categories and levels. This task team is a body corporate established with terms of reference as set out in its constitution. This team, through consultation with management has developed an equity plan designed to address all issues related to employment equity. This equity plan covers a period of five years and is subject to annual review.

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