SALARY LEVEL
: Basic salary of R138 345 – R162 963 per annum (Level 6). In addition, a range of
competitive benefits are offered.
CENTRE : Western Cape: Large Office: George (3 Posts)
REF NO : HRMC 2/14/12a
CENTRE : Western Cape: Large Office: Khayelitsha (1 Post)
REF NO : HRMC 2/14/12b
CENTRE : Western Cape: Large Office: Cape Town (1 Post)
REF NO : HRMC 2/14/12c
CENTRE : Northern Cape: Large Office: Kimberley (1 Post)
REF NO : HRMC 2/14/12d
CENTRE : Gauteng: Medium Office: Krugersdorp (1 Post)
REF NO : HRMC 2/14/12e
CENTRE : Gauteng: Large Office: Randburg (1 Post)
REF NO : HRMC 2/14/12f
CENTRE : Gauteng: Medium Office: Roodepoort (1 Post)
REF NO : HRMC 2/14/12g
CENTRE : Gauteng: Medium Office: Bronkhorstspruit (1 Post)
REF NO : HRMC 2/14/12h
CENTRE : Limpopo: Medium Office: Phalaborwa (1 Post)
REF NO : HRMC 2/14/12i
CENTRE : Limpopo: Large Office: Mokopane (1 Post)
REF NO : HRMC 2/14/12j
CENTRE : Limpopo: Medium Office: Vuwani (1 Post)
REF NO : HRMC 2/14/12k
CENTRE : Limpopo: Medium Office: Atok (Fetakgomo) (1 Post)
REF NO : HRMC 2/14/12l
REQUIREMENTS
A Grade 12 Certificate with relevant experience in a customer service environment • A
tertiary qualification at NQF level 6 will be an advantage • Proven client focus and orientation
experience • Sound interpersonal skills • Honesty and integrity • Basic Computer literacy and
Numeracy • Good written and verbal communication skills • Willingness to work extended
hours including overtime weekends and shifts are critical • Applicants appointed to work in
Mobile Units may be exposed to environmental factors (rain, sun, cold etc) • Preference will
be given to candidates from the local area where the position and/or office will be based.
DUTIES
The successful candidate will be responsible for, amongst others, the following specific
tasks:
• Serve as a direct point of contact for clients • Assist clients in completing application forms
and verifying that they are filled in appropriately in accordance with DHA requirements,
standards and guidelines • Execute Civic Services Front Office application processes •
Resolve problems or complaints within scope of the work area • Assist with any duties
required by management in the quest for client service excellence • Provide highest level of
prompt and friendly client service • Render services in mobile units where required • Ensure
and assist with the rolling and capturing of Finger-prints • Update the Track and Trace
system • Receive and sort enabling documents • Serve as a point of contact for clients •
Assist with the verification and processing of clients application forms in accordance with
DHA requirements, standards and guidelines • Execute Civic Services back office application
processes
ENQUIRIES
Western Cape, Ms P Dlamini, Tel No: 021 488 1416
Northern Cape, Mr DB Leberegane, Tel No: 053 807 6722
Gauteng: Ms M Kau/T Monyeki, Tel No; 011 242 9000
Limpopo: Mr LJ Kgole Tel No: 015 287 2802/03/11/15
Apply Z83 form download
Direct applications to: The Department of Home Affairs.
Gauteng Province:
Postal address: Private Bag X108, Braamfontein, 2017,
Physical address: 3rd
Floor, Mineralia Building, Cnr De Beer and De Korte Street,
Braamfontein, 2017
Limpopo Province:
Postal address: Private Bag X9517, Polokwane, 0700
Physical Address: 89 Biccard Street, Polokwane, 0699
Western Cape Province:
Postal address: Private Bag X 9103, Cape Town, 8000
Physical address: 4th Floor, Faircape Building, 56 Barrack Street,
Cape Town, 8001
Northern Cape
Postal adress Private Bag x 6073, Kimberley 8300
Physical address 2
nd
Floor 69 Du toit span road, Absa CBD Building, Kimberley,8300
17 January 2014