Thembalethu Development Ongoing Recruitment

Thembalethu Development was founded in 2002 as nonprofit organisation with the aim of becoming the socioeconomic development agency of choice for the mining industry, government, the private sector and international donors.

Job Title: Club Coach for Smart Start
Job Location: Johannesburg
Reports to: District Support Manager and Programmes Coordinator
Duration: 12 Months Limited Duration Contract (renewable)

The purpose of the position is to support the licensing and ongoing development of SmartStart Franchisees through coaching and quality assurance processes (including some training as needed). Initiate, inspire and maintain SmartStart Clubs which effectively resource and support Franchisees and inspire a wider sense of belonging and loyalty to the SmartStart network and drive and assist quality improvement among Franchisees and Clubs.

Responsibilities:

Sourcing and training:

• Where needed, and in line with geographic targets, drive the demand and interest in the SmartStart brand in order to recruit Franchisees (and support increased parent demand)
• Coordinate all stages of the selection process for Franchisees in line with SmartStart standards and guidelines, and to gather learnings to improve processes with support from Smartstart
• In specific geographic areas, arrange logistics and delivery of on-boarding training for new Franchisees

Licensing and quality assurance:

• Run initial training consolidation meetings for Franchisees and assist them with starting their programmes
• Visit, assess and license new Franchisees in accordance with the SmartStart Programme Quality Assurance (PQA) process
• Order and deliver all resources for new Franchisees
• Deliver all ongoing licensing and evaluation processes under the PQA process, including annual reaccreditation

Building the Club network:

• Develop and operationalise processes and systems to build the club network, including:
• processes for forming a Club and selecting Club Leaders
• processes for running Clubs effectively
• communication channels and protocols
• incentives for Clubs
• Run initial consolidation meetings for clubs (and franchisees) post training
• Attend the initial meeting of each Club and thereafter attend minimum quarterly
• Train Club Leaders
• Organise and facilitate bi-monthly Club Leader meetings and disseminate programme content

Monitoring and support:

• Review all data and information in Franchisee and Club Leader monthly reports and Club Leader support visit reports

Requirements:

• Must have a post-school qualification in community development or related field
• Must have a driver’s licence and vehicle
• Must have computer proficiency

To apply, submit CV with motivational letter and application form to: [email protected] 
Only shortlisted candidates will be contacted.

Application Deadline: 21st August, 2018